Senior Team Lead (M/F/D)

Job Req Number: 131345 Time Type: Full Time

Senior Team Lead, European Control Tower

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Are you ready to lead an experienced team of Billing Specialists, Business Integrations Managers and Business Analysts – configuration, at the heart of European logistics? Do you thrive on people leadership, talent development, and operational excellence in an international environment? And are you motivated by creating direction, engagement, and results in an organisation where every day makes a difference for customers across Europe?

At DSV, we are looking for a Senior Team Lead to join our European Control Tower setup in Poland. This is a key people leadership role where you will lead and further develop a local team of specialists while working closely with colleagues and stakeholders across Europe. The role offers the opportunity to help shape the team setup and ensure the right capabilities are in place to support the business going forward.

Welcome to the European Control Tower

You will become part of DSV's European Road Control Tower, supporting some of our largest Danish and international customers. The organisation plays a vital role in ensuring reliable transportation, exceptional service, and operational excellence across Europe.

In this role, you will lead a team that works closely with customers, carriers, and internal stakeholders to deliver efficient and competitive transport solutions. You will operate in a dynamic environment characterised by a fast pace, high complexity, and extensive cross-functional collaboration, where engagement, accountability, and teamwork are key to success.

“We believe the best results are achieved through talented people, strong leadership, and a collaborative culture. That is why employee development and cross-functional cooperation are at the heart of this role.” - General Manager, Michael Lodahl

Leadership, Development, Project Management and Operations in an International Environment

As Senior Team Lead, you will be responsible for building and maintaining a highly engaged and high-performing team that delivers quality results. You will provide direction, support employee development, and ensure your team has the right conditions to succeed. The role includes clear people leadership responsibility, including recruitment, performance management, employee development, resource planning, prioritisation, and day-to-day leadership of the team. You will also support the development of the local setup and help validate that the right profiles and competencies are brought into the team as it grows. In addition, you will play a key role in leading and coordinating projects, including new customer implementations, process improvements, and operational change initiatives that support business growth and enhance the customer experience.

Your responsibilities will include

• Leading the team on a daily basis, including employee development, wellbeing, performance management, and recruitment
• Supporting the build-up of the local team setup and contributing to the validation of new profiles and competencies during recruitment
• Creating engagement, motivation, and a strong team culture built on collaboration, accountability, trust, openness, ownership, and employee development across countries
• Driving project management initiatives across the organisation, including new customer implementations and process changes that support business growth and customer needs
• Ensuring effective resource planning and prioritisation within a fast-paced operational environment
• Leading or participating in projects and continuous improvement initiatives that strengthen processes, quality, and the customer experience
• Developing capabilities across key specialist areas within the European Control Tower setup
• Collaborating closely with customers and internal stakeholders across the organisation and throughout Europe
• Monitoring KPIs, operational performance, and business results while also ensuring trust, collaboration, employee development, and the continuous development of the team's services and capabilities

A Visible Leader with a Focus on People and Results

You are passionate about achieving results through others and thrive in a leadership role. You are approachable, clear in your communication, and able to build trust with both employees and stakeholders.

At the same time, you bring a commercial and operational mindset and can successfully balance day-to-day operations with continuous development and improvement initiatives.

We imagine that you

• Have experience in people leadership and employee development
• Have experience within transportation, logistics, or supply chain management
• Thrive in an international environment with multiple stakeholders
• Work in a structured manner and maintain a clear overview in a busy and complex environment
• Are a strong communicator and relationship builder
• Have excellent written and spoken English skills
• Have experience with, or a strong interest in, project management and change management
• Are comfortable helping shape a team setup and identifying the right competencies needed for future growth
• Are motivated by creating results through collaboration, development, and engagement

Why Join DSV?

At DSV, you become part of a global organisation where your contribution truly matters. You will have the opportunity to develop people, processes, and business performance in a role with significant visibility and impact. We offer international collaboration across Europe, strong career and development opportunities in a global company, and a flexible working culture. To begin with, regular presence in the office will be important to build strong relationships with the local team, understand the setup, and establish close collaboration. Over time, there may be room for flexibility in how the work is organised, depending on the needs of the team and the business.

At DSV, movement is about more than transportation. We move goods, data, and decisions across the world, creating opportunities for people who want to make a real difference. As Senior Team Lead, you will play an important part in that journey - Start here. Go anywhere.

DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.

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